A mother has criticised London's Claridge’s Hotel on Twitter, after she was forced to cover her breastfeeding baby with a napkin
Lou Burns, 35, shared her anger at having to cover her 12-week-old baby with a ‘ridiculous shroud’ whilst at afternoon tea at London’s Claridge’s Hotel, so as to not cause offence to other guests.
The mother-of-three from Streatham has since claimed she will ‘never go back’ after the ‘mortifying’ experience.
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Speaking to London’s Evening Standard, Lou said, ‘I have three children and this is the first time I have been able to breastfeed properly. Women are under so much pressure to breastfeed and it is not always easy. I did not expect to be made to feel I have done something wrong.
‘My first reaction was to walk out, but my mum had organised it especially and it had been planned for three months. But I was appalled and told the staff I really did not feel I would ever be able to go back there.’
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Claridge’s Hotel has responded to the criticism and personally communicated with Lou on Twitter, writing, ‘We didn't intend to upset you & we regret that you left the hotel feeling disappointed.
‘We do embrace breastfeeding & we are looking into better ways of communicating this moving forward.’
Have you ever had a similar experience? Let us know below.